customers

Business Lessons from a Paperboy

by

I was a paperboy when I was a kid and I also mowed some of my neighbors’ lawns. These are two activities that have become extinct in modern times. I was fortunate to learn some good business lessons from these entrepreneurial endeavors. The value of money : If I worked not only hard, but did […]

How to Resolve Conflicts with Less Stress

by

Conflicts are inevitable and happen in all aspects of your life, including disputes with your customers, disputes as a customer, with family, neighbors, and in any situation. However, there are ways of minimizing conflicts and to also resolve them fairly and quickly. Here’s how: Resolve at the lowest level: A perfect example is when a […]

The Overlooked Business Asset

by

What is the most important asset of a business? Here are a few choices: Customers Employees Technology They are all important, but there is one missing element. Relationships. Strong relationships are what make a business successful. It’s not a new concept and it’s been around since business started. Let’s look at each one: Employees: Most […]

Do You Have Too Many Customers?

by

What do you think is better, 100 customers or 200 customers? It might actually be the lower number, and I’ll explain why. Let’s say that a small business provides landscaping and maintenance services for both businesses and for residential customers. Most of the customers are within a reasonable driving distance from the main office, and […]